Rules & Regulations - FAQs

This is important: Please, ensure to read this Agreement (hereinafter — 'Agreement') carefully. If you do not agree with any of the provisions of the current Agreement, you are not eligible to confirm your registration, use any services provided by the current resource https://FastLvL.com "FastLvL LIMITED" (hereinafter — 'FastLvL', 'The Platform' or 'The Website'), sell, buy or exchange goods via the functional capacity of this trading Platform.

The Agreement regulates the relations between You (also referred to as 'the User') in the capacity of a Seller or a Buyer (hereinafter also referred to as 'Parties'  'Partner', 'Booster', 'Currency supplier' or, if separately, 'the Party') and FastLvL. The Agreement defines the key notions and conditions, obligations, and rights of each Party in deal-making, the usage of instruments, applications, and any other services provided by FastLvL. The Parties have the right to see the Platform as the guarantor. The Parties have the right to request arbitration to resolve any dispute, should one appear.

FastLvL LIMITED

One Embarcadero Center, Suite 400, San Francisco, CA 94111, United States. Reg Number: 94-7654321-HG221

The User Agreement and these Conditions shall be governed by and construed by the law of the United States of America.

1. Definitions

The definitions listed below shall apply to this Agreement, Privacy Policy, and any additional terms applicable to certain programs established by FastLvL.

1.1. The User is a person who uses the instruments, applications, and other services provided by the FastLvL Platform. Users have the right to purchase the desired Seller Services and Goods, use their FastLvL Profile, manage the funds they transferred onto their Profile (the funds can be returned to the bank requisites from which they originated), and count on FastLvL's arbitrary support should any disputes arise.

1.2. The Seller (also referred to as 'Currency supplier',  'Booster' or 'Partner') is a User who has undergone the additional registration procedure, entered additional sign-up data, and been granted the opportunity to post Offers, sell Seller Services and Goods on the Platform, and count on FastLvL's arbitrary support should a dispute occur.

1.3. Seller-Generated Content and Liability Disclaimer: FastLvL does not host any files or have control over content uploaded by sellers. Sellers are solely responsible for ensuring their User-Generated Content complies with applicable laws, including intellectual property rights. By submitting content, sellers grant FastLvL the right to use and modify it for business purposes. FastLvL reserves the right to remove or refuse any content but is not obligated to do so. Sellers must avoid publishing sensitive or unauthorized personal data, and FastLvL assumes no responsibility for any legal infringements caused by seller content.

1.4. The Buyer is a User of the Platform who is entitled to:

Purchase Seller Services and Goods.

Use the FastLvL Profile.

Manage the funds that have been transferred to their Profile (with the opportunity to transfer them back to the bank requisites from which the payment was made).

Apply for the FastLvL Arbitration in the course of Section 8 of this Agreement.

1.4. An FastLvL Profile (also referred to as 'Profile') is a personal account registered by the User on the FastLvL Platform.

1.5. A Gaming Account is an account registered by the User on third-party platforms that are specially designed to play online video games.

1.6. The Seller Service refers to an act or performance offered by a Seller to a Buyer to transfer knowledge and/or skills in the gaming sphere as well as useful properties that improve the Gaming Account.

1.7. The FastLvL Service refers to any intermediate service FastLvL provides to Users, including hosting and maintaining the FastLvL Platform, securing the instruments for the Sellers to place and offer their Seller Services and Goods, facilitating the formation of deals between Sellers and Buyers, and assisting Users in resolving disputes which may arise in connection with those deals.

1.8. Goods are valuable virtual components of a game that a Buyer can purchase on the Platform.

1.9. Commission is a payment to FastLvL for providing trading space, instruments, intermediary services, and money transaction security.

1.11. FastLvL Arbitration is an independent and unbiased intermediary party for resolving any disputes between the Users.

1.12. A subscription is a set of privileges determined by FastLvL that the User gains in exchange for a write-off of a specific amount of money monthly or weekly.

1.13. A verified Seller's status allows the Seller to make personal Offers to the Buyers via the FastLvL Chat and provides Sellers with the privilege of an accelerated withdrawal of funds.

1.14. FastLvL Chat is a part of the FastLvL Platform created for communication between the Sellers, the Buyers, and FastLvL.

1.15. The deal is a contract entered into on the FastLvL Platform between a Seller and a Buyer concerning the sale-purchase of Seller Services and Goods.

1.16. An offer is a proposal made by a Seller to form a Deal with a Buyer. It includes the description of the product in English (also referred to as 'item description'), information on delivery time, and, if necessary, other bonus conditions determined by a Seller.

1.17. Order - an expression of the Buyer's will to purchase the Seller's Services or Goods on the terms of one of the Offers presented on the Platform.

1.18. Payment Method is a valid credit card issued by a bank acceptable by FastLvL, an Accentpay, GooglePay, or ApplePay account, or the Bonus Account, or such other method of payment as FastLvL may accept from time to time in FastLvL's sole discretion. The user can utilize the Bonus Account to cover up to 30% of the purchase price.

1.19. Sanctions refer to disciplinary measures taken against one or both Parties. These may include:

Reducing the Buyer's or the Seller's rating

Fining

Temporary or permanent blocking of the Profile.

2. FastLvL Profile and User's Personal Data

2.1. A User must register an FastLvL Profile to have full access to FastLvL Services. By using the FastLvL Platform and by clicking a 'Sign Up' button when prompted on the Platform, a User agrees to be bound by all agreements that constitute FastLvL’s Terms of Service, viz. this Agreement and the Privacy Policy as well as any additional terms applicable to certain programs established by FastLvL. If a User does not understand or agree to the Terms of Service, they shall not click to accept this Agreement by signing up and shall not visit the FastLvL Website or use the Platform or any other Services provided by FastLvL.

2.2. The User's Profile registration is subject to approval by FastLvL. FastLvL reserves the right to decline registration of a Profile for any lawful reason.

2.3. Registered users of the FastLvL Platform are referred to as 'Users,' and unregistered users are referred to as 'Site Visitors.'

2.4. FastLvL may collect Personal Information, such as User’s date of birth or taxpayer identification number, to validate User’s identity or as may be required by law, such as to complete tax filings. FastLvL may request documents to verify this information, such as a copy of the User’s government-issued ID.

3. Relationship between the Parties and FastLvL. Parties’ Responsibility

3.1. FastLvL offers a Platform that enables Users to find one another, enter into deals, and make and receive payments through the FastLvL Wallet.

3.2. Via the FastLvL Platform Users can sell, buy, or exchange Seller Services and Goods.

3.3. FastLvL does not possess Seller Services and Goods and does not offer or sell them. It only acts as an intermediary party facilitating the Users' trading with each other by guaranteeing the safety of the funds placed on the FastLvL Wallet. Should a dispute occur, FastLvL Arbitration takes on the obligation of facilitating the quickest resolution, complying with the law and the issues of the current Agreement.

3.4. By accepting this Agreement, the Users acknowledge and agree that FastLvL does not supervise, direct, control, or monitor Users in the performance of any obligations they may have under the deals and agree that:

(a) FastLvL is not responsible for ensuring the accuracy or legality of any Seller Services, for which Sellers are solely responsible;

(b) FastLvL is not responsible for the offering, performance, or procurement of the deals;

(c) FastLvL does not make any representations about or guarantee any particular User’s actions.

3.5. The Users further acknowledge and agree that Users, and not FastLvL, are solely responsible for:

(a) evaluating and determining the suitability of any deal, Buyer or Seller;

(b) assessing whether to enter into a deal with another User and verifying any information about another User;

(c) deciding whether to enter into a deal on FastLvL as well as the deal terms;

(d) negotiating, agreeing to, and executing any terms or conditions of the deals and for performing and monitoring performance under them. All deals between Users are directly between the Users and FastLvL is not a party to them.

3.6. FastLvL neither guarantees nor is responsible for the safety of the Buyer's Gaming Account or any personal data delivered directly to the Seller or third parties.

Neither is FastLvL liable for:

Any viruses, malicious or harmful programs that the User has allowed to install on their devices as a result of the misuse of networks

The content that the User decides to host on the FastLvL Platform or the Seller Services that the Seller intends to carry out through their promotion on the Platform

Any action by the User related to the use of the Website, from any damage suffered by the User due to the loss and/or disclosure of the access data, of delays and interruptions in operation, which occur directly or indirectly, for reasons out of the reasonable control of FastLvL

The quality of the operation of the software, web browsers, operating systems, and hardware manufactured and supplied by third parties.

3.7. Sellers have the right to post any necessary information in the item description. The information provided should be accurate. Any information submitted on the FastLvL Platform gains legal power and is regulated by this Agreement. In case the Seller violates one of the provisions set by this Agreement or fails to deliver conditions discussed within FastLvL's chat, an arbitrary representative is entitled to apply the following sanctions:

Reducing the rating

Charging a fine.

3.8. By accepting this Agreement, the Seller guarantees that the rights of third parties are not violated as a result of selling Seller Services or Goods. These provisions apply to the usage of any copyright objects, including trademarks, brand names, and trade information. By using copyright objects, the Seller confirms having the necessary permission from their owners. By Accepting the Agreement, the Sellers also confirm that they have rights to trading, distribution, and offering for sale of Seller Services and Goods related to third-party rights. In addition, the Sellers confirm that such trading, distribution, or Offers for sale do not violate third-party rights.

3.9. The Seller is solely responsible for the accuracy of the information provided in the item description, compliance with the delivery times, and fulfillment of the bonus conditions specified in the Offer.

3.10. Neither FastLvL nor the Seller is responsible for possible measures or sanctions against a Profile applied by the game's administration during or after the deal.

3.11. Subject to the conditions set forth herein, FastLvL reserves the right to unilaterally modify, amend, or otherwise change this Agreement, the Privacy Policy, and any additional terms applicable to certain programs established by FastLvL whenever necessary by posting a revised version on the Platform.

3.12. FastLvL reserves the right to delete or edit any information published on the Website, including material that violates current legislation, violates third-party rights, or is inappropriate from FastLvL's point of view.

3.13. Sharing or selling of Gaming Accounts to third parties is not allowed on FastLvL.

3.14. FastLvL provides the Users with the opportunity to receive customer support via the FastLvL Chat on the Website by clicking the "Chat with us" button. Where necessary, the User may also contact FastLvL at customercare@FastLvL.com to address Customer Service.

4. Interaction between the Parties on the Platform. Deal-making Process

4.1. The Users guarantee polite and respectful treatment of each other and FastLvL’s official representatives.

4.2. The Seller Services and/or Goods are delivered at the Platform by the Seller to the Buyer, according to the terms and conditions of the Deal agreed by them.

4.3. The interaction between the Buyer and the Seller throughout the process of the formation and fulfillment of the Deal can be divided into the following 4 (four) stages:

"Placed"

"In progress"

"Confirmation"

"Completed"

The Buyer and the Seller interact at the Platform in the course of the "Placed" stage under the following provisions:

4.3.1. In response to the Seller's Offer available on the Platform, the Buyer places his Order.

4.3.1.1. The Buyer's Order consists of selections of preferable execution options available in the Seller's Offer so that the base Offer price can change subject to the options chosen for the Proposal. Depending on the number and peculiarities of the selected preferable execution options available in the Seller's Offer, the Buyer knows from the Platform the price and order completion time for his Order.

4.3.1.2. To place the Order, the Buyer should make an advance payment from the Buyer's FastLvL Wallet in the amount of the Order price automatically calculated by the Platform based on the priorly selected preferable execution options available in the Seller's Offer. By making the advance payment for Seller Services or Goods indicated in the Order, the Buyer confirms their complete and unconditional consent to receive Seller Services and Goods under the terms of the Order.

4.3.1.3. Once the Order is placed, the Seller can observe the Order and agree (or reject) with the Order conditions. After the Seller agrees with the Order conditions, the Deal is deemed to be formed under the same conditions, and the stage 'In progress' commences.

4.3.1.4. The Buyer always has the right to cancel the Order at the 'Placed' stage. In this case, the advance payment for the Order placement will be returned to the Buyer's FastLvL Wallet.

4.4. The purpose of the 'Placed' stage for the Parties is to agree upon the conditions of the Seller Services and/or Goods provided by the Seller to the Buyer in the scope of a certain Deal so that the Deal is deemed to be formed.

4.5. Under the "In progress" stage, the Seller delivers the Seller Services and/or Goods according to the terms and conditions of the Deal agreed between the Parties at the 'Placed' stage.

The Buyer and the Seller interact at the Platform in the course of the "In progress" stage under the following provisions:

4.5.1. The Seller is obliged to start working on the Deal fulfillment within the time limit that is either specified in advance or agreed upon during the chat with the Buyer, in compliance with all the conditions of the Deal.

If this Agreement or the terms and conditions of the Deal agreed by the Parties are violated, the injured party can claim a partial refund via the FastLvL Arbitration Process under Section 8 of this Agreement.

4.5.2. Users are entitled to cancel their Deal. When canceling the Deal, the User receives a full or partial refund to the Wallet. The cases under which the User has the right to cancel their Deal are listed below.

4.6. The Buyer and the Seller interact at the Platform in the course of the "Confirmation" stage under the following provisions:

4.6.1. After the Deal is fulfilled and the Seller Service and/or Good is received by the Buyer, provided all Deal conditions are met, the Seller reports the delivery of the Seller Service and/or Good at the Platform by uploading delivery evidence, i.e. screenshots on the "My Sales" page.

4.6.2. After the Seller uploads screenshots, the Buyer accepts the Seller's Services rendered and/or Goods delivered by clicking the "Confirm delivery" button. This indicates the Buyer's final acceptance of the fulfillment of the Seller's obligations under the Deal.

Once the Buyer's final acceptance of the fulfillment of the Seller's obligations under the Deal occurs, the Deal is deemed to be 'Completed.'

4.6.3. Alternatively, the Buyer is entitled to reject the Deal Confirmation and appeal to FastLvL Arbitration for the Deal canceling and/or refund.

4.6.4. Should the Buyer neither accept the Deal fulfillment nor reject the Deal Confirmation, after 72 hours pass since the screenshots are uploaded by the Seller on the "My Sales" page, the Buyer's final acceptance of the fulfillment of the Seller's obligations under the Deal is deemed to have been made.

4.7. Under the "Completed" stage, the Seller receives their funds for the completed Deal at the Seller’s FastLvL Wallet.

4.8. Throughout all four (4) above-mentioned stages of the interaction between the Buyer and the Seller, both the Seller and the Buyer are entitled to the following additional actions:

Contact the Buyer via the Chat by clicking the "Live Chat" button

Address the FastLvL Arbitration under Section 8 of this Agreement by clicking the "I need help" button should a dispute arise between the Seller and the Buyer.

4.9. The FastLvL Refund Policy expressly sets forth the cases in which the Users are entitled to request a refund and other provisions on refunds.

4.10. To learn more about the interface for the interaction between the Seller and the Buyer on the Platform, please visit our Help Centre—Knowledge Base.

5. FastLvL Wallet. Transactions between the Parties

5.1. After the Deal formation, the first time a Seller uses the Platform to receive payment from the Buyer, FastLvL will establish and maintain an FastLvL Wallet for the Seller to receive or withdraw payments, issue refunds to Buyers, and make payments to FastLvL.

5.2. After entering into a deal, the first time a Buyer makes a payment to a Seller, FastLvL will establish and maintain a Website Credit for a Buyer to hold funds for the Buyer to use to make payments or receive refunds in connection with deals, and to make payments to FastLvL.

Additionally, FastLvL creates a Bonus Account for a Buyer to transfer FastLvL Coins, which can be used by the Buyer for partial payment in the framework of transactions of the Platform in compliance with the rules and restrictions listed in the FastLvL Bonus System.

5.3. Website Credit is based on the User's needs. Users agree to authorize FastLvL to be their escrow agent, which means that FastLvL holds the amount of money and reward Points paid by the Buyer for the purchase of the Seller's Goods and Services using Website Credit or Bonus Account until the Deal is completed. After that, the money and Reward Points are credited to the Seller. Users agree to comply with FastLvL rules of using their Website Credits, including Reward Points from the Bonus Account.

5.4. The Seller transfers the property in Goods or renders the Seller Services to the Buyer for consideration in the form of virtual funds from the virtual balance on the FastLvL Wallet.

5.5. Until the deal is over, the Buyer's funds and Reward Points are protected by the Website Credit/Bonus Account and finally transferred to the Seller after the deal is complete and both Parties confirm that all conditions were met.

5.6. FastLvL is a guarantor in any deals made with the use of Website Credit, which means FastLvL is responsible for the safety of Website Credits and ensures the security of the Profile-related data by storing it on a secure server. The FastLvL's guarantor Services are provided from the moment the funds are transferred to the User's Website Credit up until they are further transferred to the other. Should any technical accidents occur, including the hacking of the User’s Website Credit, the funds stored in the Wallet shall be returned to the User in case sufficient evidence is provided by the User to prove the accidents are not attributable to the User’s actions. The same guarantees apply to the Bonus Account held by the Buyers on the Platform.

5.7. The Seller is entitled to hold the funds on their FastLvL Wallet for a reasonable period of no more than ninety (90) days.

5.8. After 90 days, the Seller shall withdraw available funds by any appropriate means available at the FastLvL Platform, including bank transfer through the payment system used by the FastLvL Platform. The Seller reserves the right to request the withdrawal of the funds from their FastLvL Wallet on a one-time basis at any time before the completion of 90 days.

5.9. The Buyer should have enough virtual funds from the virtual balance on the Website Credit/Bonus Account to reasonably consider the Seller's Services or Goods on the FastLvL Platform.

5.10. In the FastLvL Profile, the User can transfer funds to the Website Credit. The User can also use funds to purchase Seller Services or Goods, the sum of which will be automatically transferred to their Wallet and charged from there immediately.

5.11. When transferring funds, Users recognize that they are not buying a specific Seller Service or Good but are transferring funds onto the balance of the virtual Website Credit, which will be used to pay for the Seller Services or Goods being purchased.

6. Taxes and Commissions entailed by utilizing the Platform. Withdrawing money from FastLvL

6.1. When a deal is complete, FastLvL shall charge a Commission from the Seller for the use of the Platform and promotion of Seller Services. FastLvL may charge a Commission of up to 16% of the transferred amount. For the Seller Services concerning the sale, purchase, or exchange of in-game currency, the Commission rate is 12%. The size of the Commission depends on the Seller's average sales per day and on seasonal sales held by FastLvL on the Platform of which Sellers are going to be notified in advance via the Website.

6.2. The Commission is paid by Sellers when the funds are transferred to their FastLvL Profile.

6.3. When a Seller requests to withdraw money from their Wallet to their personal bank account, FastLvL shall calculate and charge the payment system's Commission up to 5% of the transferred amount depending on the selected withdrawal method:

VISA, Mastercard (Debit cards) (3%)

WMZ (0%)

Paypal (5%)

USDT, USDC, BTC (5%)

SEPA Transfer (1.2%)

SWIFT (2%).

6.4. FastLvL does not collect taxes it is not required to collect, but FastLvL may be required by applicable law to collect certain taxes or levies, including income tax or VAT. These collection requirements and rates may change based on changes to the law in the User’s area.

7. Non-Circumvention

7.1. A User agrees not to ask for, provide, or attempt to identify through public means or find outside the Platform the contact information of other Users, including personal contact data. The sole exception shall be the gaming data, which includes any relevant information used for communication within the game, such as Username or server.

7.2. FastLvL Platform shall be the sole manner for any User to communicate with other Users.

7.3. The Users agree not to provide any information that would allow others to contact them directly by any means other than the official Website.

7.4. The Users agree not to circumvent the Payment Methods offered on the Platform.

7.5. An attempt to circumvent the Payment Methods by paying for the Seller Services and Goods listed on the Website without using the Platform as an intermediary will result in blocking both Parties’ FastLvL Profiles.

8. Dispute Resolution. FastLvL Arbitration

8.1. FastLvL Arbitration is an intermediary party and a guarantor in resolving any disputes between the Parties (the Users). As an intermediary, FastLvL Arbitration always tries to exercise non-biased arbitrary decisions.

8.2. If the rules of the Agreement or those discussed during the negotiation of the transaction between the Users (i.e., the transaction for purchasing Seller Services or Goods on the Platform) are violated, each Party is entitled to file a formal complaint via the online form and address it to FastLvL Arbitration. In this case, FastLvL Arbitration carries out a competent investigation of the dispute between the Parties (the Users). The Arbitration will consider claims made by both Parties (Users) and make a conclusion based on facts and proofs provided by the Parties.

8.3. FastLvL is entitled to suspend the Buyer’s FastLvL Profile when the Buyer systematically (on a repetitive ground) applies to FastLvL Arbitration more frequently than after completion of every fourth transaction (i.e. purchasing Seller Services or Goods) on the Platform claiming the availability of any minor defects of the purchased Seller Services and/or Goods. The Platform will consider such actions of the Buyer in this case as not intended to protect the Buyer’s rights as a consumer, but to take advantage of FastLvL Arbitration by trying to obtain the maximum benefit (including material compensation from the Platform in the form of refund of the cost of Seller Services or Goods) along with retaining the results of the purchased Seller Services and/or the Goods.

8.4. FastLvL is not responsible for the consequences caused by the suspending of the Buyer’s FastLvL Profile and the cancellation of the refund of the cost of the Seller Services and/or the Goods by paragraph 9.3 above. In this case, FastLvL will also be entitled to cancel any refund of the cost of the Seller Services and/or Goods.

8.5. If the rules of the Agreement, as well as the conditions discussed during deal negotiations, are violated, or the guaranteed deadlines are exceeded, the FastLvL Arbitration is entitled - after investigating the situation – to imposing sanctions, as prescribed by Section 9 of this Agreement, to the Party proven to violate the aforementioned conditions.

9. Sanctions and Fine Policy

9.1. FastLvL may invoke the right to cancel the Agreement with the User and block the User’s FastLvL Profile, revoking their access to the Platform in the following cases:

If the User breaches any terms and conditions of this Agreement or any other portion of the Terms of Service.

If the User tries to directly target, abuse, or otherwise insult other User(s) of the Platform.

If the User provided false or misleading information to FastLvL and/or other User(-s).

If the User’s actions may cause legal liability for FastLvL and/or other User(-s) or third parties, may be contrary to the interests of the Platform or the User community, and may involve illicit or illegal activity.

If FastLvL is required by law, legal process, or law enforcement.

9.2. FastLvL is entitled to refuse payment of the funds placed on FastLvL Wallet to the Seller partially or completely in the following cases:

If a Seller provided inaccurate information to FastLvL and/or other User(-s).

If a Seller has committed or attempted to commit fraud or other illicit acts on or through the Platform or is using the Platform unlawfully.

If erroneous or duplicate transactions were made between the Parties.

9.3. If a Seller refuses to deliver the order to the Buyer or fulfill other obligations under the deal with the Buyer, the following measures and sanctions may be introduced against them by FastLvL:

Rating reduction

Money withdrawal from the Seller's FastLvL Wallet

Full or partial refund of money to the Buyer’s FastLvL Wallet

Withdrawal of the Seller’s current Offers from the Platform

Withdrawal of the Status of Seller.

9.4. In case the Seller notifies the Buyer of the Seller's refusal to deliver Seller Services or Goods right before the discussed time, a sum of money might be withdrawn from their FastLvL Profile - up to 16% of the order cost - as a fine. If there is not enough money in the Wallet, the balance turns negative, and the funds are automatically withdrawn after the next transfer.

9.5. FastLvL will notify the Users of any actions or measures applied to them via e-mail and a notification in the FastLvL Profile.

FastLvL operates independently and is neither endorsed by, affiliated with, maintained by, nor sponsored by BoomBit Games, Swift Games, Warner Bros. International Enterprises, Mobirix, Zynga, Super Planet, or any other company. The opinions and viewpoints expressed by FastLvL are solely those of our team and do not reflect the official stance of these companies or their game franchises.

Purpose of the platform:

This platform was born to focus on enhancing players’ in-game skills and is for educational purposes only. The information posted on this platform is the seller's personal views and recommendations; it does not reflect our views, recommendations, endorsement, or any commitments related thereto. We bear no responsibility for any content published by our sellers.

Seller-Generated Content (also referred to as 'Seller,' 'Partner,' 'Currency Supplier,' or 'Booster' Program):

Please be aware that there are no files hosted on our server, and we have no control over any content submitted. Any content you publish on this platform (the “Seller-Generated Content”) may become publicly accessible. We urge you to (i) exercise caution when submitting seller-generated content, (ii) refrain from sharing any sensitive information publicly, and (iii) ensure that your submissions comply with all applicable laws.

By submitting Seller-Generated Content on our platform, you grant us unrestricted, sublicensable, royalty-free, perpetual, and irrevocable rights to use, distribute, advertise, adapt, remix, modify, publicly display, perform, excerpt, prepare derivative works of, and reproduce the Seller-Generated Content to support our legitimate business interests.

You agree not to submit seller-generated content that violates any laws, including those concerning the intellectual property rights of others. While we may, but are not obligated to, monitor or review seller-generated content to ensure the security of our platform, we reserve the right to refuse to upload, modify, delete, or remove any seller-generated content that we find unacceptable or that may harm our platform's reputation. Nevertheless, you remain solely responsible for your submissions.

You are prohibited from publicly sharing personal data of individuals who have not given you prior authorization or consent (e.g., you cannot publish someone's name and contact details without their permission) through your Seller-Generated Content.

What Are In-Game Boosts?

In-game boosts—sometimes known as 'Items,' 'Guides,' 'Currency,' or 'Boosting'—are enhancements provided by our sellers to enhance your gaming experience. These boosts can take various forms, including

1. Detailed Guides: Instructions on how to acquire specific in-game items or navigate events to earn currency or rewards.

2. Tools and Resources: Downloads of publicly available tools that assist players in obtaining in-game items.

3. Player Assistance: Collaboration with professional gamers who can help boost your game profile.

These offerings aim to elevate your gameplay and help you achieve your in-game goals more effectively.

FastLvL does not sell in-game items. Instead, we specialize in enhancing players' skills and occasionally gift in-game items to users.

Intellectual property:

All trademarks are the copyright of their respective owners.

Third-party intellectual property:

Some of the intellectual property assets featured on the website, such as third-party trademarks, are owned by third parties. Such third-party intellectual property does not belong to us, and it remains the sole property of the respective third-party proprietors.

Copyright infringement claims:

Please refer to this link for DMCA or any copyright infringement claims.

Reporting unacceptable content:

If you think that some of the content available on this website is inappropriate or infringes rights or applicable laws, please contact us immediately by email at customercare@fastlvl.com.

FastLvL (“we” or “us”) operates independently and is neither endorsed by, affiliated with, maintained by, nor sponsored by BoomBit Games, Swift Games, Warner Bros. International Enterprises, mobirix, Zynga, Super Planet, or any other companies. The opinions and viewpoints expressed by FastLvL are solely those of our team and do not reflect the official stance of these companies or their game franchises.

FastLvL (“we” or “us”) is a community-powered online marketplace. While we cannot control every post made by individual users, your reports help us keep the platform safe. Please note that we do not host or share any files on our servers.

Any copyrighted material, including artwork, submitted to or through FastLvL remains the intellectual property of its respective copyright holders. We believe that all content, including images and videos, is posted under U.S. copyright law (17 U.S.C. § 101 et seq.) and applicable international laws. Copyright owners retain exclusive rights to reproduce, distribute, and display work. FastLvL fully respects these rights and strives to ensure that any use of copyrighted content complies with legal standards.

FastLvL does not engage in the sale or commercial distribution of in-game items. Our service is designed to enhance players’ skills and occasionally offer in-game items as gifts, which is a non-commercial, supplementary aspect of our operations. This approach complies with relevant regulations, including the Digital Millennium Copyright Act (DMCA) and the General Data Protection Regulation (GDPR), ensuring that our practices respect both copyright and data protection laws.

We are committed to upholding the highest standards in respecting intellectual property and delivering a service that enhances the gaming experience while complying with legal requirements.

Send notice of violation to email address: copyright@idotservice.com. We will reply to the copyright infringement claim as soon as possible but no later than 30 calendar days. and, if appropriate, take necessary action to remove the infringing content under applicable copyright laws.

Once we receive your DMCA notice,

1- We may provide the user/seller who is allegedly infringing your copyright with information about the notification and allow them to respond.

2- If we are satisfied that there is sufficient proof of infringement, we may remove or suspend the reported materials prior to receiving such user/seller's response. In cases where the allegedly infringing user/seller provides us with a counter notification (as described below) indicating that it is permitted to post the allegedly infringing material, we may notify you and then replace the removed or disabled material.

3- If you fail to comply with all of the above procedures, the Notification may not be effective.

Please be aware that you will be liable for damages (including costs and attorneys’ fees) if you misrepresent information listed on our site that infringes on your copyrights. We suggest you contact an attorney for legal assistance on this matter.

COUNTER-NOTIFICATION PROCEDURES

If you believe that material you posted on the marketplace was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with us (a "Counter Notification") by submitting written notification to our email address identified above. Pursuant to the Copyright Act 1987, the Counter Notification shall contain the following:

(a) your physical or electronic signature;

(b) identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;

(c) a statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled;

(d) your name, address, telephone number and a statement that you consent to the jurisdiction of the court in which the address is located, or if your address is outside Malaysia, you will accept service of process from the person who provided the Notification or an agent of such person; and

(e) your undertaking to compensate us or any other person against any damages, loss, or liability arising from our compliance with such counter notification.

FastLvL respects the rights of its users and takes responsibility for keeping private data confidential. We pledge to provide security and safety for any data we receive and to store and use it in compliance with the current legislation and FastLvL's User Agreement.

To find what data we collect and how we use it, please read our Privacy Policy.

When creating a FastLvL account, you provide personal information and agree to us collecting and processing your data by accepting the terms and conditions listed in our Terms and Conditions and the privacy policy. Any provision of the current document is only valid on the FastLvL website and associated resources.

To address our customer service, please contact us at customercare@FastLvL.com or FastLvL's online chat.

1. What personal data do we collect?

FastLvL collects users' personal data voluntarily and in compliance with current personal data protection legislation, including the General Data Protection Regulation (GDPR). Please review the following list of the data we may request at certain stages of the sign-up proceedings or during your use of the website:

Information necessary to create an account: e-mail or social media profiles.

Information necessary to accredit a user as a seller: First Name, Last Name;

Age:

Phone Number.

Data received in the course of your use of the FastLvL website and services: Computer parameters and characteristics;

IP address and geographic position;

Cookie files submitted by your browser;

Hardware event data, including those of any malfunctions and your activity on the website, also your browser type, properties, and language settings, the date and time of a request, and the URL used to access the website.

Information collected by the e-mail newsletter service provider;

We reserve the right to store payment information provided by the user in the course of actualizing transactions on the website to act on guarantor and transaction safety provisions as per the user agreement. The term "payment information" includes only the payment amount, transaction date and number, and contact details necessary to identify a payment.

We do not store data regarding your bank cards or any other payment system used by you to pay for services on our website.

In case a user loses access to their FastLvL account or in the case of a conflict between users, FastLvL customer service is entitled to request a photocopy/scan/photo of an ID (citizen passport or driver's license) to validate registration data or the user's rightful possession of the FastLvL account.

2. Cases in which FastLvL collects and processes personal data

The main reason we ask users to provide their data is due to the necessity of its availability to provide you with services and full access to website functionality, transaction processing, withdrawing money from the FastLvL-Wallet balance to payment systems or personal bank accounts, and being able to receive personalized emails from FastLvL.

Using this website, we collect personal data several times:

When you visit and browse the website, your IP address will be saved. It is a necessary action to prevent fraud and to improve security and website performance.

Data will be erased after 9 months because many payment systems, for example, PayPal, require you to save this information and may request the data on the payments made.

When posting messages in a chat area, all message history will be saved. It is necessary to provide the seller's services, to improve the quality of services, and to ensure compliance with the rules for all parties.

If you create a new account, we will save the personal data provided by you: email, social network profile (if logged in with social login), and username.

If you change your profile, we will update the data in our database.

Data was collected during the order placement procedure.

Currently, for most payment methods, there is no need to enter additional personal data other than that which is provided during registration. However, for certain payment methods, if required by the payment system, the following data is necessary:

1. QIWI: phone number

2. VISA/MASTERCARD (through a payment gateway merchant): Name, surname, address, country, city, phone number, postcode

Additional personal data that you provide during the order placement procedure will be stored in our database.

We do not have access to your payment data (credit card, etc.); all transactions and payment data are well-protected, received, and processed by certified payment systems.

Personal data was collected after the purchase.

If you provide additional in-game information after placing an order, using the «Order Details» form (for example, server and character name), it will be stored in our database to accelerate the delivery of services. You can also provide this information in our chat.

The user's email address provided during the sign-up proceedings can be used to inform you of your order progress. It can also be used for password recovery or for any other instances where we are legally required to contact you. For emails that are sent from this website, we are using Mailchimp. We will never use it for any marketing activities unless you subscribe to our newsletter.

Personal data was collected during the seller sign-up proceedings (only for boosters).

For booster identification purposes and to ensure the platform's security, when applying to sign up as a booster, we request the following information: address, name, surname, e-mail address, phone number, username, WhatsApp, Telegram, Skype, Discord, birth date, and a copy of the passport.

Personal data is collected during the processing of payments (only for boosters).

For the implementation of the technical capacity of making payments to your payment details and to meet all the requirements of payment systems, we collect and store the following personal data: phone number, name, surname, and card number.

All personal data of users is stored and managed by the Law on Personal Data Protection. FastLvL LIMITED is the controller for the storage and processing of personal data, registered at the address Diagorou 4, Kermia Building, 3rd floor, office 304, 1097, Nicosia, Cyprus.

3. Storage and processing of personal data facilities

FastLvL reserves the right to share your personal data with its partner companies, payment systems, and FastLvL-controlled services and websites. Your data can also be submitted to law enforcement agencies, provided a proper request is supported by necessary paperwork. Your geographic position may be shared with our advertising partners.

4. What personal data can be published on our website and in user profiles?

To provide user interaction, only the following information is revealed to the public: your nickname, your profile's rating and reviews left by other users, the total number of deals, and the rate of completed deals.

Any data provided by you in your profile or shared with a seller in the course of a deal is not an object of the website's privacy policy. You are completely responsible for your data. Moreover, sharing contact details may result in FastLvL blocking your account per the User Agreement. However, on our part, we secure the privacy of any correspondence between a buyer and a seller conducted via our website.

5. FastLvL protects your data.

We enforce a strict personal data protection policy and provide the security of that data by the personal data protection legislation. All personal data received by the website is stored in a separate, secure server and is processed automatically. Your data may only be accessed to provide services to you and to improve the quality in compliance with the objectives listed in Provision 3 of the current document, provided all other means of data processing are impossible. All FastLvL staff have undergone training and follow the informational security regulations necessary when working with users' data. We employ up-to-date means to prevent anyone from stealing or gaining unsanctioned access to your data. Nevertheless, in case our security system is hacked and personal data is stolen, we do not bear any material responsibility. Any payment operations are conducted solely through payment service providers' secure gateways.

6. Users' rights regarding their data and the website

Every FastLvL user can correct the data provided during the sign-up proceedings or verify their account. To do that, contact our customer service. If Customer Services rules your claim legitimate and reasonable, your request will be granted.

6.1. Right to access your personal information.

For example, request the complete list of personal data used by FastLvL. You are entitled to learn what personal information we have and how it is being utilized. Once we receive a request from you and verify you as the claimant, by the Law on Personal Data Protection, we will grant your request within 30 days.

6.2. Right to rectify your personal information

You can request that we update, block, or delete your data if the data is incomplete, outdated, incorrect, unlawfully received, or no longer relevant for processing.

6.3. Right to restrict the use of your personal information.

For example, you can cancel your subscription to newsletters, personal offers, promotional activities, and personalized content but keep your subscription to important notifications at any moment.

6.4. Right to request that your personal information be erased.

This includes all personal information provided by you during the sign-up proceedings and collected by us in the course of your utilization of our website and services. When a corresponding request is filed, all the personal data, including the user's e-mail, cookies, IP address, and computer parameters, are deleted from our servers. The exception is the history of your deals, disputes, and customer service addresses, as this information is related to at least one party and cannot be deleted without the consent of all the parties involved. This operation entails the termination of any collaboration with the user since any further service provision to them is impossible.

According to GDPR (General Data Protection Regulation), FastLvL is obliged to identify your personality before executing the procedure of full user data erasure. It is necessary to fill in the form to initiate the procedure.

6.5. Right to data portability (in certain specific circumstances).

Transferring any user personal data by personal request is regulated by the personal data legislation. Transferring any personal data to a third party without saving it and providing the access to it necessary for providing services is considered a personal data deletion and entitles us to terminate our services to you with no notice. Providing technical accessibility to the user's personal data to receive our services in case of a data transfer to a third party is the responsibility of the user.

6.6. Right to object to the processing of your personal information.

You can object to certain types of data processing and stop FastLvL from continuing to process your data in certain situations:

Direct marketing

The processing of personal data for statistical purposes related to historical or scientific research

The processing of data for tasks in the public interest

The exercising of official authority invested in you

6.7. Right not to be subject to an automated decision.

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

6.8. Right to complain to a supervisory authority.

According to Art. 77 GDPR, you have the right to complain to a supervisory authority. If you believe that the processing of personal data concerning you is contrary to the GDPR, you have the right to complain to a supervisory authority, in particular in the Member State of his or her habitual residence, place of work, or place of the alleged infringement, without prejudice to any other administrative or judicial remedy for the alleged infringement.

FastLvL staff follows the personal data legislation and has no right to change your data without your consent.

7. Disclaimer

FastLVL users are entitled to post content and links to outside resources. Their actions are regulated by the User Agreement, and our Customer Service monitors the adherence to its provisions. For that reason, one of the measures taken by us to provide users' personal data security is, upon detection, deleting any user-posted links or content posing security risks for other users. We do not re-moderate any posted products or auctions and do not moderate users' online chats.

That is why we disclaim any responsibility and direct or indirect liability to the user in case they are subject to any damage or FastLvL account data theft occurring when they follow an external link posted by another user on the website, in the online chat, in the comments, or in any associated resources.

FastLvL is not associated with any external resource and is not obliged to repair any possible loss entailed by any action taken on an external resource.

Privacy Policy Changes

Our Privacy Policy may get changed or updated as our services develop and improve. Nevertheless, we pledge to respect the rights of FastLvL users. You can always learn about privacy policy updates on this page. The most important changes will be delivered to you via e-mail or website notifications, as well as via the FastLvL online chat.

• • Refunds in our platform are completed in 2 steps:

    
    

    Step 1. The money will be returned to your FastLvL Wallet. You can use it for another purchase by selecting "store balance" as a payment method.

    
    

    Step 2. If you would like, the money can be returned from your website balance to your original payment method. It might take up to 96 business hours (from the moment the refund ticket is raised by our support team on your request) to proceed with your refund in our payment system accordingly.

    You can request a refund from your FastLvL balance in the following cases:

    • Your order was canceled;
    • Extremely poor quality of service has been provided by your booster (careful investigation by the management will have to be conducted first and after that, we will get back to you with the decision on "arbitration tickets").

    
    

    To submit a request, please contact our support team by pressing here.

    Please note that it takes 3 to 5 business days to initially investigate all the submitted arbitration tickets.

    
    

    Refunds are not accepted under the following conditions:

    
    

    Completion of Order: Refunds will not be issued once the digital product has been delivered to your game. As the service involves payment to third parties upon order completion, we cannot recover these funds for refund purposes.

    By using our service, you agree that no refunds will be provided for any payments made through PayPal or any other payment service if the order has been completed or delivered.

    
    

    By proceeding with a purchase, you acknowledge and accept these terms regarding refunds.

    
    

    FastLvL refund to your original method of payment.

    • We can only return money to the bank/PayPal account from which your balance was replenished.
    • You can request a full or partial refund. The majority of payment systems support full refunds only. Partial refunds are available by a limited number of large payment systems, such as PayPal. Unfortunately, FastLvL cannot influence this.
    • If you have replenished your FastLvL balance and then spent some of it, or if the arbitration team partially returned your money as the result of a dispute with a seller, only a partial refund is available. If your payment system doesn't support partial refunds, a partial refund to your account will be unavailable. However, the balance will remain on your FastLvL account, and you can spend the money on the website.

    We only consider inquiries on the status of your refund to the original method of payment after 96 business hours have passed. After the refund to your original method of payment, it might take between 1 and 14 business days to transfer the money to your personal bank account (in case you paid by card). The exact time depends on the particular payment system. FastLvL can not influence this process.

    No commission is applied to the original method of payment refunds: you should receive exactly the sum you originally paid in your original method of payment (in case the commission has been taken at the moment of the transaction by the payment system, whether it is a bank or PayPal, for example, it will also be returned).

    
    

    FastLvL Pricing Policy

    Commitment to Competitive Pricing: FastLvL strives to offer the best prices for products and services available on our website, ensuring value for our customers.

    Acknowledgment of Price Fluctuations: Prices for products and services on FastLvL's website can change due to market conditions. These fluctuations are inherent and beyond our control.

    No Refunds for Price Changes: If you purchase a product or service and its price changes afterward, FastLvL is not obligated to refund the price difference.

    Consent to Future Price Adjustments: By using our services, you acknowledge and agree that prices for similar products or services may change in the future.

    Compensatory Benefits for Post-Purchase Price

    Drops: If the price of a product or service you have already purchased decreases later, FastLvL may offer non-material benefits such as priority service or other perks at our discretion. This is a voluntary gesture and not a standard policy.

    
    

    Resolution through Live Chat (Specific to Non-material Benefits): If you wish to discuss the non-material benefits related to post-purchase price drops, please do so via live chat at FastLvL.com. This platform is where we aim to find tailored solutions for these specific benefits. Note that discussions about the price changes themselves, except in the context of potential non-material compensations, are not undertaken by FastLvL.

What are cookies?

Cookies are small files with data fragments that you store on your computer, tablet, or phone (hereinafter "device"). When you visit sites, saved cookies can be used to restore user data - such as names, passwords, and any other information that you save when you visit a site. FastLvL can record certain fragments of information whenever you visit our sites, services, or applications. Cookies help us determine your device and your browser, which allows us to increase the quality of service.

Types of cookies

We use cookies of the following categories:

Necessary

Security These files are needed to enable users to log in and protect their accounts from unauthorized access. In the HSID and SID files, the information about web sessions and personal identification data is stored in an encrypted form;

Processes

These files are necessary for opening modal windows and using filters and applications. Removing or prohibiting the provision of such cookies may prevent users from using the site;

Session

These files tell us about the troubles that users face while visiting the site. Cookies of the session make it easier to find errors and technical issues;

Statistic

Analytics Thanks to cookies of analytics, we collect and process information about viewed pages, sessions' duration, and frequently used tools. This helps us optimize the site and application performance;

Preferences

Preferences Storing such information as a country of residence, preferred language, display resolution, time zone, locale, and personal currency settings, we show users the most suitable offers and improve their on-site experience. Removing, changing, or prohibiting the provision of NID cookies will make the site less convenient to use;

Marketing

Advertising We use cookies of this type to analyze our marketing campaigns and, as a result, make for friendly advertisements. Thanks to them, we can adjust ads to fit the users' interests. You can unsubscribe from receiving promotional offers in the FastLvL profile settings.

How does FastLvL use your cookies?

Cookies make for a faster and safer login. You will not have to update a session before each site use.

To increase the safety of your account. If you use cookies while your session is interrupted using your data, we will notify you about it.

To understand your interests and preferences improving the overall quality of service.

Evaluate the effectiveness of our advertising campaigns, and conduct a general analysis of information received.

Cookies are required for the correct work of many elements, services, or applications of the site.

How to disable or restrict the use of cookies

You are free to block, delete, or disable Cookies via your device or the browser you are using, manage your cookies in the settings, and follow the directions and prompts, with information for the user of your device or browser. It is important to know that Cookies are required to correctly work a large part of the functionality of the site, services, and applications, if you disable them, you will not be able to use these tools. Also, you may be required to confirm your login and password more frequently to update the browsing session.

Receive the service, items, or product you paid for, or get your money back!

At FastLvL, we understand the importance of a seamless and secure gaming experience. Your account is as precious to us, as to you. That's why we offer our No-Ban Guarantee Service, designed to give you peace of mind and confidence when using our Boosts.

- What Sets Us Apart: